Effective Date: 19 July 2025

At zkpbox (https://zkpbox.site), we offer 100% digital products in the form of online courses and learning materials. Due to the nature of digital content, we follow a strict no refund policy once access has been granted.

1. No Refund on Digital Products

Once a course is purchased and access is granted to your email or LMS dashboard, we do not offer refunds, cancellations, or returns under normal circumstances.

2. Eligible Refund Conditions

A refund will only be considered under the following circumstances:

• If the user is charged but does not receive access to the course within 24–48 hours.
• If there is a technical error from our side and our support team is unable to resolve it within 5 working days.
• Duplicate payment for the same course.

Note: Refunds will not be provided for:

• Change of mind after purchase.
• Claiming the content didn’t meet expectations (please read the course details carefully before purchasing).
• Course already accessed or downloaded.

3. How to Request a Refund

To request a refund (in eligible cases only), please email us at anku001kumar002@gmail.com with the following details:

• Full Name
• Registered Email Address
• Course Name
• Payment Receipt/Screenshot
• Reason for Refund

We will respond to your request within 3–5 business days.

4. Dispute Resolution

In the rare event of a dispute, we aim to resolve the matter amicably. You can reach us via:

Ankush Kumar
Support Email: anku001kumar002@gmail.com
Phone Number: +91 8877587069
Website: https://zkpbox.site

5. Policy Updates

This Refund & Return Policy may be updated at any time. Please review it periodically. Continued use of our platform means you agree to the latest version of this policy.